incident.io integration

Monitoring & Observability · 46 actions · API key auth

Manage incidents, actions, follow-ups, workflows, schedules, escalations, custom fields, and more with incident.io — the incident management and on-call response platform.

Put incident.io to work View incident.io integration docs

Overview

The ModuleX incident.io integration lets a ModuleX agent operate incident.io on your behalf — working across incidents lists, incidents creates and incidents shows — directly from a plain-English request, using your organization's own incident.io credentials. No pre-built workflow is required: the agent picks the right incident.io action for the task.

incident.io is a monitoring & observability platform. ModuleX adds the agent layer: ask for an outcome and it selects and runs the right incident.io action — or, when you want a repeatable process, the composer assembles a incident.io workflow for you, streaming the nodes onto the canvas as it builds.

Ask the assistant

Drive incident.io in plain English

Type what you want. A ModuleX agent picks the right incident.io action — or chains several — and runs it. No workflow to build.

List incidents from incident.io
resolves toincidents_list
Create a new incident in incident.io
resolves toincidents_create
Retrieve detailed information about a specific incident by its ID, including custom fields and role assignments
resolves toincidents_show

Use cases

What you can automate with incident.io

Schedule an entries list from a single promptschedule_entries_list
List incidents from incident.ioincidents_list
Create a new incident in incident.ioincidents_create
Retrieve detailed information about a specific incident by its ID, including custom fields and role assignmentsincidents_show
Update an existing incident in incident.ioincidents_update
List actions from incident.ioactions_list

At a glance

incident.io integration at a glance

Vendorincident.io

CategoryMonitoring & Observability

Actions available46

AuthenticationAPI key

Uses your own credentialsYes

Works with the assistantYes

Works in the composerYes

Multi-step / tool-chainingYes

Technical referenceView docs

Integration version1.0.0

Last updatedJun 2026

Reference

All 46 incident.io actions

Incidents Lists1

incidents_list

List incidents from incident.io. Returns a list of incidents with their details including severity, status, and timestamps.

Incidents Creates1

incidents_create

Create a new incident in incident.io. Requires idempotency_key, severity_id, and visibility. Optionally accepts name, summary, type, and status.

Incidents Shows1

incidents_show

Retrieve detailed information about a specific incident by its ID, including custom fields and role assignments.

Incidents Updates1

incidents_update

Update an existing incident in incident.io. Can update name, summary, severity, status, or type.

Actions Lists1

actions_list

List actions from incident.io. Optionally filter by incident ID.

Actions Shows1

actions_show

Get detailed information about a specific action from incident.io.

Ups Lists1

follow_ups_list

List follow-ups from incident.io. Optionally filter by incident ID.

Ups Shows1

follow_ups_show

Get detailed information about a specific follow-up from incident.io.

Users Lists1

users_list

List all users in the incident.io workspace. Returns user details including id, name, email, and role.

Users Shows1

users_show

Get detailed information about a specific user by their ID.

Workflows Lists1

workflows_list

List all workflows in the incident.io workspace.

Workflows Creates1

workflows_create

Create a new workflow in incident.io.

Workflows Shows1

workflows_show

Get details of a specific workflow in incident.io.

Workflows Updates1

workflows_update

Update an existing workflow in incident.io.

Workflows Deletes1

workflows_delete

Delete a workflow in incident.io.

Schedules Lists1

schedules_list

List all schedules in incident.io.

Schedules Creates1

schedules_create

Create a new schedule in incident.io.

Schedules Shows1

schedules_show

Get details of a specific schedule in incident.io.

Schedules Updates1

schedules_update

Update an existing schedule in incident.io.

Schedules Deletes1

schedules_delete

Delete a schedule in incident.io.

Escalations Lists1

escalations_list

List all escalations in incident.io.

Escalations Creates1

escalations_create

Create a new escalation in incident.io.

Escalations Shows1

escalations_show

Get details of a specific escalation in incident.io.

Custom Fields Lists1

custom_fields_list

List all custom fields from incident.io.

Custom Fields Creates1

custom_fields_create

Create a new custom field in incident.io.

Custom Fields Shows1

custom_fields_show

Get detailed information about a specific custom field from incident.io.

Custom Fields Updates1

custom_fields_update

Update an existing custom field in incident.io.

Custom Fields Deletes1

custom_fields_delete

Delete a custom field from incident.io.

Severities Lists1

severities_list

List all severity levels configured in the incident.io workspace.

Incident Statuses Lists1

incident_statuses_list

List all incident statuses configured in the incident.io workspace.

Incident Types Lists1

incident_types_list

List all incident types configured in the incident.io workspace.

Incident Roles Lists1

incident_roles_list

List all incident roles in incident.io.

Incident Roles Creates1

incident_roles_create

Create a new incident role in incident.io.

Incident Roles Shows1

incident_roles_show

Get details of a specific incident role in incident.io.

Incident Roles Updates1

incident_roles_update

Update an existing incident role in incident.io.

Incident Roles Deletes1

incident_roles_delete

Delete an incident role in incident.io.

Incident Timestamps Lists1

incident_timestamps_list

List all incident timestamp definitions in incident.io.

Incident Timestamps Shows1

incident_timestamps_show

Get details of a specific incident timestamp definition in incident.io.

Incident Updates Lists1

incident_updates_list

List incident updates in incident.io. Optionally filter by incident ID.

Entries Lists1

schedule_entries_list

List all entries for a specific schedule in incident.io.

Overrides Creates1

schedule_overrides_create

Create a new schedule override in incident.io.

Escalation Paths Lists1

escalation_paths_list

List escalation paths in incident.io.

Escalation Paths Creates1

escalation_paths_create

Create a new escalation path in incident.io.

Escalation Paths Shows1

escalation_paths_show

Get details of a specific escalation path in incident.io.

Escalation Paths Updates1

escalation_paths_update

Update an existing escalation path in incident.io.

Escalation Paths Deletes1

escalation_paths_delete

Delete an escalation path in incident.io.

See full parameters and response schemas in the incident.io integration docs

Two ways

Two ways to use incident.io in ModuleX

Ask the assistantType what you want done and a ModuleX agent picks the right incident.io action and runs it — no workflow to build.

Compose a workflowNeed it to happen every time? Describe the process and the composer wires incident.io into a repeatable workflow you can run on a schedule, from chat, or as an API.

Security

Connecting incident.io

API keyincident.io uses API-key authentication. You provide your own incident.io secret key; ModuleX encrypts it and scopes it to your organization, so your whole team can use incident.io without re-authenticating.

Step-by-step setup in the incident.io docs

Pairs well with incident.io

Agents often chain incident.io with these — connect them once and the agent can use all of them in a single task.

FAQ

incident.io + ModuleX FAQ

A ModuleX agent can run any of incident.io's 46 actions — across incidents lists, incidents creates, incidents shows and incidents updates — from a plain-English request, using your organization's own incident.io credentials.

No. The agent selects the right incident.io action from your prompt. A workflow is only needed when you want a repeatable process — and the composer builds that for you from a description.

Via your own incident.io API key, stored encrypted and scoped to your organization.

46, spanning incidents lists, incidents creates, incidents shows and incidents updates.

incident.io runs on your own credentials, so any incident.io usage is billed by incident.io directly. ModuleX meters the agent run — and if you connect your own model keys, there's no ModuleX markup on model usage.

Put incident.io to work in ModuleX.

Connect incident.io once with your own credentials and let your agent run all 46 actions on demand.

Put incident.io to work View technical docs

Last updated: Jun 2026Browse all 175 integrations →