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Customer.io integration

Marketing & Advertising · 3 actions · API key auth

Marketing automation platform for personalized customer experiences through email, SMS, and push notifications

The ModuleX Customer.io integration lets a ModuleX agent operate Customer.io on your behalf, running create and send actions across events and customers to segments, directly from a plain-English request, using your organization's own Customer.io credentials. No pre-built workflow is required: the agent picks the right Customer.io action for the task.

Customer.io is a marketing & advertising platform. ModuleX adds the agent layer: ask for an outcome and it selects and runs the right Customer.io action. Or, when you want a repeatable process, the composer assembles a Customer.io workflow for you, streaming the nodes onto the canvas as it builds.

Drive Customer.io in plain English

Type what you want. A ModuleX agent picks the right Customer.io action, or chains several, and runs it. No workflow to build.

  • Creates a new customer profile or updates an existing one in Customer.io
    resolves tocreate_or_update_customer
  • Sends a tracking event to a customer for triggering campaigns and segmentation
    resolves tosend_event

What you can automate with Customer.io

  • Create an or update customer straight from a requestcreate_or_update_customer
  • Send an event where it needs to gosend_event
  • Add a customers to segment on the flyadd_customers_to_segment

Customer.io integration at a glance

Actions available3
AuthenticationAPI key
Uses your own credentialsYes
Works with the assistantYes
Works in the composerYes
Multi-step / tool-chainingYes
Technical referenceView docs
Integration version1.0.0
Last updatedJul 2026

All 3 Customer.io actions

Or Update Customers1
create_or_update_customer
Creates a new customer profile or updates an existing one in Customer.io
Events1
send_event
Sends a tracking event to a customer for triggering campaigns and segmentation
Customers to Segments1
add_customers_to_segment
Adds customers to a manual segment by their IDs (max 1000 per request)

See full parameters and response schemas in the Customer.io integration docs

Two ways to use Customer.io in ModuleX

Ask the assistantType what you want done and a ModuleX agent picks the right Customer.io action and runs it. No workflow to build.
Compose a workflowNeed it to happen every time? Describe the process and the composer wires Customer.io into a repeatable workflow you can run on a schedule, from chat, or as an API.

Connecting Customer.io

API keyCustomer.io uses API-key authentication. You provide your own Customer.io secret key; ModuleX encrypts it and scopes it to your organization, so your whole team can use Customer.io without re-authenticating.

Step-by-step setup in the Customer.io docs

Works with Customer.io

Agents often chain Customer.io with these. Connect them once and one agent can use all of them in a single task.

Customer.io + ModuleX FAQ

  • A ModuleX agent can run any of Customer.io's 3 actions, across events and customers to segments, from a plain-English request, using your organization's own Customer.io credentials.

Put Customer.io to work in ModuleX.

Connect Customer.io once with your own credentials and let your agent run all 3 actions on demand.

Last updated: Jul 2026Browse all 179 integrations